Refund Policy
Last updated: December 2024
14-Day Money-Back Guarantee
We offer a 14-day money-back guarantee on all credit package purchases. If you are not satisfied with PlaysText for any reason, you can request a full refund within 14 days of your purchase date. No questions asked.
How to Request a Refund
To request a refund, simply contact our support team with:
- Your account email address
- Order/transaction ID (found in your purchase confirmation email)
Send your refund request to [email protected]
Refund Processing
Refunds are processed within 5-10 business days and will be credited to your original payment method. Upon refund, any remaining credits from the refunded purchase will be removed from your account.
Free Credits
Free credits provided upon registration or through promotions are not eligible for refund or cash value. These credits are provided as a courtesy to allow you to test our service.
Contact Us
If you have any questions about our refund policy, please contact us at [email protected]